Rescuing Difficult Customers Certification

Rescuing Difficult Customers Certification

Rescuing Difficult Customers Certification Even successful organisations will have to deal with dissatisfied customers or clients from time to time. Some of these customers will be antagonistic, often because they feel angry or upset and struggle to control their...
Noise and Hearing Protection Certification

Noise and Hearing Protection Certification

Noise and Hearing Protection Certification One of the most important aspects of health and safety in the workplace is protection from noise hazards. Noise induced hearing loss is described as the most preventable occupational hazard. In the UK, it is estimated that...
The Dangers of Construction Dust Certification

The Dangers of Construction Dust Certification

The Dangers of Construction Dust Certification Construction dust is not merely a nuisance in the workplace – it can also cause silicosis, lung cancer and other serious health problems. It is therefore essential that anyone who works in dusty environments understands...
Preventing Workplace Discrimination Certification

Preventing Workplace Discrimination Certification

Preventing Workplace Discrimination Certification Being a victim of workplace discrimination and harassment is an unfortunate reality for too many workers across the UK. Recent statistics show that over 50% of women have been the victim of harassment, with similar...
Hiring Employees Certification

Hiring Employees Certification

Hiring Employees Certification Regardless of the size and nature of your organisation, hiring and retaining the top talent can often prove to be a challenge, especially when seen in the light of competitive job markets. The hiring process can feel daunting and some...
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