Level 2 Events Management Certification

Level 2 Events Management Certification

Level 2 Events Management Certification Whether you need to plan a corporate outing or you work in the hospitality and tourism industry, having an understanding of how to organise and manage events is vital. Events management includes events of all sizes, from...
Level 3 Customer Services Certification

Level 3 Customer Services Certification

Level 3 Customer Services Certification From secretary to upper management, the chances are that all members of your staff will come into contact with customers at some time or other. Knowing how to provide a customer with the highest possible level of service is...
SEO for Business

SEO for Business

SEO for Business Right now, potential customers will be searching for your products and services ‐ and if they don’t find their way to your site, you could be deferring them to a competitor. Imagine if your website could rank above your competitors’, using the kind of...
Data Protection in the Workplace

Data Protection in the Workplace

Data Protection in the Workplace If you or your organisation handles personal information about individuals you have legal obligations to protect that information. The benefits of good data safety are numerous and include, good business practice, the protection of...
Emotional Intelligence Certification

Emotional Intelligence Certification

Emotional Intelligence Certification Over the past few decades, psychologists have come to accept that the ability to recognise and manage emotions in both the self and other people are important in predicting personal happiness. This ability is known as emotional...
Equality, Diversity and Discrimination

Equality, Diversity and Discrimination

Equality, Diversity and Discrimination We’ve all heard and used the words ‘equality’ and ‘diversity’ before but what do they actually mean and how do they affect you as an employer or employee? Well if you take the words on their own they are actually quite different,...
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