Level 2 Events Management Certification

Level 2 Events Management Certification

Level 2 Events Management Certification Whether you need to plan a corporate outing or you work in the hospitality and tourism industry, having an understanding of how to organise and manage events is vital. Events management includes events of all sizes, from...
Level 3 Customer Services Certification

Level 3 Customer Services Certification

Level 3 Customer Services Certification From secretary to upper management, the chances are that all members of your staff will come into contact with customers at some time or other. Knowing how to provide a customer with the highest possible level of service is...
SEO for Business

SEO for Business

SEO for Business Right now, potential customers will be searching for your products and services ‐ and if they don’t find their way to your site, you could be deferring them to a competitor. Imagine if your website could rank above your competitors’, using the kind of...
Data Protection in the Workplace

Data Protection in the Workplace

Data Protection in the Workplace If you or your organisation handles personal information about individuals you have legal obligations to protect that information. The benefits of good data safety are numerous and include, good business practice, the protection of...
Effective Delegation

Effective Delegation

Effective Delegation Effective delegation is an essential skill to learn if you want to be an effective manager. After all, the best managers don’t strive to be super-heroes. Instead, they are exceptional at picking good people to do what they need to have done, and...
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