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CIWM Best Health & Safety Programme
NRA Best Health & Safety Initiative – Highly Commended
CIPD Best L&D Supplier – Highly Commended

Sick Leave Certification

Sick Leave Certification

by | Dec 18, 2019 | HR, Online

Sick Leave Certification Almost every employee will take sick leave at some point during their time with a company. This means that every business owner must be aware of the laws governing how and when workers can take sick leave, how much sick pay they can receive...
Telephone Customer Services Certification

Telephone Customer Services Certification

by | Dec 18, 2019 | Online, Sales

Telephone Customer Services Certification A customer’s experience of telephone-based service goes a long way in shaping their opinion of an organisation. Call centre and office staff are the first and often only point of contact, so their telephone manner must be...
Identity Theft Awareness Certification

Identity Theft Awareness Certification

by | Dec 18, 2019 | Finance, Online

Identity Theft Awareness Certification Most people are aware that identity theft is a major problem, but most of us do not fully appreciate how easy it is for criminals to steal someone’s personal details and use them to commit fraud.In this course, you will gain a...
Legionnaires’ Disease Awareness Certification

Legionnaires’ Disease Awareness Certification

by | Dec 18, 2019 | HSE, Online

Legionnaires’ Disease Awareness Certification Over 300 cases of Legionnaires’ disease are reported every year in England and Wales. The majority of these cases occur in the workplace. It is a serious illness that proves fatal in up to 12% of cases. Legionnaires’...
Face to Face Customer Service Certification

Face to Face Customer Service Certification

by | Dec 18, 2019 | Online, Sales

Face to Face Customer Service Certification Telephone and internet-based customer service is now the norm, but face to face customer service is still a key skill in many sectors. Whether you are dealing with a customer complaint or meeting with a long-term client to...
Fundamental Concepts of Fraud Certification

Fundamental Concepts of Fraud Certification

by | Dec 18, 2019 | Finance, Online

Fundamental Concepts of Fraud Certification The term “fraud” refers to any crime that entails a violation of trust or deliberate deception. It can take many forms and is often committed by people who, at first glance, would appear unlikely culprits.In this course, you...
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