Sales | Force Four Training

PR Certification

by F4studio_Train | Dec 18, 2019 | Admin, Advertising/Marketing, Online, Professional Development, Sales

PR Certification Publicity is an important marketing tool for your business and good publicity is never generated by luck alone. You have to invest conscious effort into a reliable PR strategy and systematically work to get your business the visibility that it...

Consumer Rights Awareness Certification

by F4studio_Train | Dec 18, 2019 | Online, Sales

Consumer Rights Certification Are you aware of your consumer rights? By staying savvy with your consumer rights, you can avoid getting swindled or duped, collect the compensation that you are entitled to and steer clear of misleading advertising. Awareness of your...

Customer Retention Certification

by F4studio_Train | Dec 18, 2019 | Online, Sales

Customer Retention Certification rnEvery business will have to deal with dissatisfied customers from time to time. Understanding how to resolve customer grievances so they return in the future is key to growing a business’ profits and reputation.In this course, you...

Rescuing Difficult Customers Certification

by F4studio_Train | Dec 18, 2019 | Admin, Online, Sales

Rescuing Difficult Customers Certification Even successful organisations will have to deal with dissatisfied customers or clients from time to time. Some of these customers will be antagonistic, often because they feel angry or upset and struggle to control their...

Telephone Customer Services Certification

by F4studio_Train | Dec 18, 2019 | Online, Sales

Telephone Customer Services Certification A customer’s experience of telephone-based service goes a long way in shaping their opinion of an organisation. Call centre and office staff are the first and often only point of contact, so their telephone manner must be...

Face to Face Customer Service Certification

by F4studio_Train | Dec 18, 2019 | Online, Sales

Face to Face Customer Service Certification Telephone and internet-based customer service is now the norm, but face to face customer service is still a key skill in many sectors. Whether you are dealing with a customer complaint or meeting with a long-term client to...

PR Certification

Consumer Rights Awareness Certification

Customer Retention Certification

Rescuing Difficult Customers Certification

Telephone Customer Services Certification

Face to Face Customer Service Certification

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