by F4studio_Train | Dec 18, 2019 | Admin, Online
PA Telephone Skills Certification Learning PA telephone skills is absolutely essential for current and aspiring personal assistants looking to refine their craft and sharpen their telephone skills. It is also important for managers and supervisors who are looking for...
by F4studio_Train | Dec 18, 2019 | Admin, Online
Budgeting Basics If you are like most people, you probably have things that you want to do in life. These things might include travelling, buying a house or getting a new car. What is the one thing these goals have in common? They all cost money. So, in order to meet...
by F4studio_Train | Dec 18, 2019 | Admin, Online, Personal Development, Professional Development, Self-Help
Introduction to VoIP Learning the introduction to VoIP is absolutely essential to anybody making use of voice communication today – whether you’re a start-up business, an established company, or an individual looking to understand the present and future of voice...
by F4studio_Train | Dec 18, 2019 | Admin, Online, Professional Development, Sales
Complaints Handling It is a popular idea that bad news spreads faster than good news. When a customer encounters a bad service, such a person is most likely to tell ten other people about their bad experiences. Hence, the need for proper complaints handling as a...
by F4studio_Train | Dec 18, 2019 | Admin, Online, Sales
Call Centre Skills Learning about call centre skills is vital for anybody looking to begin or further their career in the vibrant call centre industry – it is also important information for employers of call centre agents to ensure they choose the right staff!From the...
by F4studio_Train | Dec 18, 2019 | Admin, Online
Organisational Skills for Administrators Organisational skills are something that successful business owners share. The ability to organise work and resources is key to running a successful business. Today’s competitive business environment calls for strong...
