by F4studio_Train | Dec 18, 2019 | Online, Sales
Gaining Customer Testimonials Certification Customer testimonials are an effective way in which to inspire trust in prospective clients, overcome doubts that they may have regarding your product or service and improve your company’s reputation.However, obtaining...
by F4studio_Train | Dec 18, 2019 | Online, Sales
People Handling Certification In the healthcare and social work fields, there are many occasions where you or your staff members may need to physically handle or move a service user. This typically happens in situations where you are dealing with those who have health...
by F4studio_Train | Dec 18, 2019 | Online, Sales
Sales Talk – Understanding the Jargon Certification Every industry has its own jargon, and sales is no exception. To an outsider, or those new to working in sales, these terms are often confusing. Furthermore, there are often unspoken rules – for example, rules...
by F4studio_Train | Dec 18, 2019 | Online, Sales
Is the Customer Always Right? While customers are undoubtedly the most important asset of any business, the question remains if consumers are indeed always right. Coined by Harrod Gordon in 1909, ‘the customer is always right’ is an old and widely accepted adage in...
by F4studio_Train | Dec 18, 2019 | Online, Sales
NEGOTIATING AND THE CONCEPT OF THE THREE P’S Negotiating is a key sales skill that can make all the difference to closing or losing a deal. Negotiation is something of an art form, but with practice and patience any salesperson can learn it. This course will teach you...
by F4studio_Train | Dec 18, 2019 | Online, Sales
Identifying and Exceeding Customer Expectations Certification Understanding who your customers are and what they need is important in today’s rapidly changing business world. With so many options out there, your business will need to stand out, if you want to keep and...
