by F4studio_Train | Dec 18, 2019 | Admin, Online, Professional Development, Sales
Complaints Handling It is a popular idea that bad news spreads faster than good news. When a customer encounters a bad service, such a person is most likely to tell ten other people about their bad experiences. Hence, the need for proper complaints handling as a...
by F4studio_Train | Dec 18, 2019 | Admin, Online, Sales
Call Centre Skills Learning about call centre skills is vital for anybody looking to begin or further their career in the vibrant call centre industry – it is also important information for employers of call centre agents to ensure they choose the right staff!From the...
by F4studio_Train | Dec 18, 2019 | Admin, Online, Personal Development, Sales, Self-Help
Decoding Direct/Indirect Messages Many of us go into situations with communication with no concept of the type of communicators we are. Some people are direct communicators and some are indirect communicators. Each type of communicator portrays different types of...
by F4studio_Train | Dec 18, 2019 | Advertising/Marketing, HR, Leadership, Online, Sales
The Purpose of Advertising Learning the purpose of advertising is essential for anybody looking to improve their understanding of advertising and how to use it to effectively improve their brand. While many brands use advertising, few truly understand the purpose and...
by F4studio_Train | Dec 18, 2019 | Admin, Advertising/Marketing, Event Management, HR, Leadership, Online, Professional Development, Sales
Document Presentation Almost everyone, regardless of your position, career or even age has had to produce a document at least once in their lives. If you are involved in the business world, are a student, or have ever needed to communicate to others in writing, you...
by F4studio_Train | Dec 18, 2019 | Admin, Advertising/Marketing, Event Management, Online, Professional Development, Sales
Retail Analytics Every retail business aims at luring new customers, retaining them and selling more to each of them. However, retail businesses must provide customers with the products or services they want at appropriate prices to achieve this goal. They must also...
