Project Preparation Certification

Project Preparation Certification Project preparation – a term that may sound self-explanatory – has many obvious and not-so-obvious elements that contribute to its successful implementation. However, before learning what proper project preparation entails, it is...

Is the Customer Always Right? Certification

Is the Customer Always Right? While customers are undoubtedly the most important asset of any business, the question remains if consumers are indeed always right. Coined by Harrod Gordon in 1909, ‘the customer is always right’ is an old and widely accepted adage in...
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