by F4studio_Train | Dec 18, 2019 | Advertising/Marketing, Online, Professional Development, Sales
Product Pricing & Sales Negotiation Certification Setting the correct pricing can result in a host of important business implications. Evaluating the pricing for your product is not only important from the point of view of profits, but also with how it fits in...
by F4studio_Train | Dec 18, 2019 | Admin, Advertising/Marketing, Online, Professional Development, Sales
PR Certification Publicity is an important marketing tool for your business and good publicity is never generated by luck alone. You have to invest conscious effort into a reliable PR strategy and systematically work to get your business the visibility that it...
by F4studio_Train | Dec 18, 2019 | Online, Sales
Consumer Rights Certification Are you aware of your consumer rights? By staying savvy with your consumer rights, you can avoid getting swindled or duped, collect the compensation that you are entitled to and steer clear of misleading advertising. Awareness of your...
by F4studio_Train | Dec 18, 2019 | Online, Sales
Customer Retention Certification rnEvery business will have to deal with dissatisfied customers from time to time. Understanding how to resolve customer grievances so they return in the future is key to growing a business’ profits and reputation.In this course, you...
by F4studio_Train | Dec 18, 2019 | Admin, Online, Sales
Rescuing Difficult Customers Certification Even successful organisations will have to deal with dissatisfied customers or clients from time to time. Some of these customers will be antagonistic, often because they feel angry or upset and struggle to control their...
by F4studio_Train | Dec 18, 2019 | Online, Sales
Telephone Customer Services Certification A customer’s experience of telephone-based service goes a long way in shaping their opinion of an organisation. Call centre and office staff are the first and often only point of contact, so their telephone manner must be...
