People Handling Certification

People Handling Certification

People Handling Certification In the healthcare and social work fields, there are many occasions where you or your staff members may need to physically handle or move a service user. This typically happens in situations where you are dealing with those who have health...
Is the Customer Always Right? Certification

Is the Customer Always Right? Certification

Is the Customer Always Right? While customers are undoubtedly the most important asset of any business, the question remains if consumers are indeed always right. Coined by Harrod Gordon in 1909, ‘the customer is always right’ is an old and widely accepted adage in...
Making Your Sales Pitch Certification

Making Your Sales Pitch Certification

MAKING YOUR SALES PITCH To persuade a prospective client to make a purchase, you need to make a convincing sales pitch. Your success will depend on your ability to understand your customer’s needs, communicate your message and appear confident at all times.This course...
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