Client – LondonEnergy Ltd

Case Study – Safety Culture Inception & Training


Increase in Hazard reporting


Reduction in Lost Time Incidents


Reduction in RIDDORS

“We want a world-class safety culture…”

The waste and recycling industry does not have an enviable record on health & safety. LondonEnergy’s vision is to become the safest business not only in the waste & recycling industry, but to engage their teams so deeply into a new safety culture that they surpass best practice benchmarks demonstrated by the construction and oil, gas and petrochemical industries. However, an entrenched legacy of dated safety attitudes meant a unique approach was required.

After initial culture diagnostics, Force Four conceived the new Safety Culture and designed its visual style and language including a suite of 5 Guiding Principles – the bedrock of the culture. After launching the culture we then followed up with 12 months of culture engagement and health and safety training, ensuring that all 300 employees attended all 12 sessions. These sessions including real-time interactive digital voting which helped our facilitators judge levels of mood, feeling, belief and engagement in the room allowing us to deal with issues and challenges immediately and finely tune our facilitation approach in real-time.

Our collaboration with LondonEnergy resulted in award wins for Best Health & Safety Initiative from the Chartered Institute of Waste Management and the National Recycling Awards. The Chartered Institute of Professional Development (CIPD) also awarded us with a Best Learning and Development Supplier Award for our work on this project.

The START Safely project successes have not only answered the business case, but have also galvanised a hitherto siloed workforce to work together to use their new learning experiences to attack other performance issues within the business.

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We can also help with…

Leadership & Management Training

We’re an accredited training provider for the Chartered Management Institute (CMI) range of courses. We are the only company in the UK to provide a specific Safety Leadership Training course pending accreditation by the CMI.

HSE Documents & Engagement Programmes

This is where it all started for us. For over 20 years we’ve been turning tedious HSE manuals into clear, engaging communications. We can script and check against latest compliance if you’re too busy. Our approach is very different and our initial investment in getting it right for you is refreshingly simple, but incredibly effective.

Behavioural Safety & Safety Leadership

‘Face to Face’ fully immersive integration is at the very heart of our training. Our Award-Winning Training Programmes are proven to change safety behaviours in high-risk industries from oil & petro to waste management, rail and shipping.

Induction Videos

A specifically designed HSE Film could be the key to communicating your message. Our highly talented team of technical specialists will visit you for onsite filming and create a bespoke film to meet your needs.

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